Not Receiving Our Emails? Find and Fix

Summary

How to find verification, password reset, and receipt emails that were delivered but filtered.

Quick wins

• Search: CGCircuit , subject:(verify OR verification OR receipt) , from:(cgcircuit.com)
• Look in filtered folders: Gmail Promotions/Updates; Outlook Other/Junk; Apple Mail Junk/Rules
• Check Spam/Junk and mark Not spam

Make inbox delivery stick

• Add info@cgcircuit.com and no-reply@cgcircuit.com to Contacts
• Remove or adjust rules/filters that move or delete messages
• For company/school email, ask IT to allowlist *@cgcircuit.com

Resend and confirm

• Use Resend verification or re-request the password reset
• Confirm your email address has no typos

Need help?

Email info@cgcircuit.com with your account email, the approximate time you requested the email, and what you’ve tried.